1. Who we are
Stylogram operates a directory that helps people discover beauty artists and beauticians — hair, makeup, nails, mehndi and spa professionals — near them. For the purposes of applicable data protection law, including India’s Digital Personal Data Protection Act, 2023, Stylogram is the data fiduciary (controller) for the personal data described below. You can reach us at support@stylogram.app.
2. Data we collect
We collect only what the Service needs to work:
- Account data — your name, email address and profile photo, provided when you sign in with Google or Apple, or the email address you verify with a one-time code. Sign-in is handled by Amazon Cognito; we never see or store your Google, Apple or email password.
- Device identifier — an anonymous, randomly generated ID stored on your device. We use it to apply the free guest search allowance before sign-in, and to detect abuse.
- Location — your approximate coordinates, only if you tap “search near me” and grant the permission. It is used to rank results in that session and is not stored against your account.
- Content you submit — reviews and ratings, and, if you are an artist, your listing details: services, prices, photos, working areas and contact information.
- Usage and diagnostics — pages viewed, searches run, approximate location derived from your IP address, browser and device type, and crash or error reports.
3. How we use it
- To run search and show you relevant artists, including nearby results.
- To authenticate you and keep your account secure.
- To publish the reviews and listings you choose to submit.
- To let artists claim, verify and manage their listings.
- To detect, prevent and investigate fraud, spam and abuse, and to enforce our Terms & Conditions.
- To measure and improve the Service, diagnose faults and understand which features are used.
- To send you service messages — sign-in codes, claim verification, and notices about changes to the Service. We only send marketing messages if you have opted in.
We rely on your consent for location access and marketing, on the performance of our contract with you for account and listing features, and on our legitimate interests for security, abuse prevention and product improvement.
4. Sharing
We do not sell your personal data, and we do not share it with advertisers. We share it only with service providers who process it on our behalf under contract:
- Amazon Web Services — hosting, database and authentication (Cognito), in the Asia Pacific (Mumbai) region.
- Cloudflare — website delivery, caching and protection against abusive traffic.
- Google Analytics — aggregated usage measurement.
- Sentry — crash and error reporting.
- Google Maps and Places — place lookup and mapping when you search by area.
We may also disclose data where we are legally required to, or where it is necessary to establish, exercise or defend a legal claim, or to protect the rights and safety of our users. If our business is transferred, your data may pass to the acquirer under this policy.
5. What is public
Reviews you post are public, and display the name and profile photo on your account alongside the rating and text. Artist listings — including services, prices and the contact details an artist chooses to publish — are public and may be indexed by search engines. Do not put anything in a review or listing that you would not want publicly visible.
6. Cookies and similar technologies
We use browser storage to keep you signed in, to remember the anonymous device identifier behind the guest search allowance, and to hold your display preferences. Google Analytics sets cookies to measure usage. You can clear this storage or block cookies in your browser settings, though sign-in and the guest allowance will not work correctly if you do.
7. Retention
We keep account data for as long as your account is open. Reviews and artist listings stay published until you or the listing owner remove them. Diagnostic logs and analytics data are retained for up to 14 months. When you ask us to delete your account we remove your profile and personal identifiers within 30 days, except where we must keep records to meet a legal obligation or resolve a dispute.
8. Security
Data is encrypted in transit with TLS and at rest in our databases. Access to production systems is restricted and authenticated. No system is perfectly secure, but if a breach affects your personal data we will notify you and the relevant authority as required by law.
9. Children
The Service is not directed at children under 18, and we do not knowingly collect their personal data. If you believe a child has given us data, write to support@stylogram.app and we will delete it.
10. Your rights and choices
- Access and portability — request a copy of the personal data we hold about you.
- Correction — update your profile in the app, or ask us to correct data you cannot edit yourself.
- Deletion — delete your account and reviews yourself from the profile menu in the app, or ask us to do it.
- Withdraw consent — turn off location permission in your browser or device settings at any time, and reply STOP to opt out of listing messages.
- Grievance — raise a complaint about how we handle your data, and escalate to your data protection authority if you are not satisfied with our response.
Email support@stylogram.app to exercise any of these. We respond within 30 days and may need to verify your identity first. Account deletion needs no request at all — you can do it yourself from the profile menu in the app; see Delete Your Account for what is removed and what stays.
11. International transfers
We host the Service primarily in India. Some of our providers — analytics, error reporting and content delivery — process data on servers outside India under appropriate contractual safeguards.
12. Changes to this policy
We may update this policy as the Service changes. The “last updated” date above always reflects the current version, and we will give notice in the app before a material change takes effect.
13. Contact
Questions, requests or complaints about privacy — or anything else about the Service — reach us at support@stylogram.app.